Everything you need to know, all in one place.
Find answers to common questions about our products, ordering, shipping, returns, and more. If you don’t see what you’re looking for, feel free to reach out — we’re here to help.
Books
What ages is the memory book for?
What ages is the memory book for?
Our baby memory book is designed to capture milestones and memories from pregnancy through your child's fifth birthday.
Is it really worth doing a baby book?
Is it really worth doing a baby book?
Many parents say it becomes one of the most meaningful keepsakes they own. It’s not about filling out every page perfectly—it’s about preserving memories you'll enjoy looking back on for years to come.
Do I have to fill out every page?
Do I have to fill out every page?
Not at all. You can complete as much or as little as you'd like. Skip pages, add your own touches, and use the book in a way that feels right for your family.
What kind of pens should I use?
What kind of pens should I use?
We recommend using a fine-point, archival-quality, acid-free pen to help preserve your memories and prevent ink from bleeding through the pages.
What photos work best?
What photos work best?
Our memory book is designed to accommodate photos up to 5" × 7". Standard photo sizes such as 4" × 6" work beautifully, and smaller photos can be used as well. For best results, we recommend using high-quality photo prints.
Bibs
Are the bibs waterproof?
Are the bibs waterproof?
Yes. Our sleeved bibs feature waterproof fabric designed to help keep clothing dry during meals, crafts, and everyday messes.
What age are the bibs designed for?
What age are the bibs designed for?
Our sleeved bibs are designed for babies and toddlers. Please refer to the product page for specific sizing information.
How do I clean the bibs?
How do I clean the bibs?
Our bibs are designed for easy cleanup. Care instructions can be found on the product page and product label.
Are the bibs comfortable for everyday wear?
Are the bibs comfortable for everyday wear?
Yes. Our bibs are designed to be lightweight, comfortable, and easy for little ones to wear throughout meals and activities.
Materials & Safety
What materials are used in the bibs?
What materials are used in the bibs?
Our bibs are made from carefully selected materials designed to be durable, comfortable, and suitable for everyday use.
Are the bibs OEKO-TEX® certified?
Are the bibs OEKO-TEX® certified?
Yes. Our bib fabric is OEKO-TEX® STANDARD 100 certified, meaning it has been tested for harmful substances. For more information, please view OEKO-TEX® Standard 100.
Orders & Shipping
Can I return my order?
Can I return my order?
Yes. We accept returns within 14 days of delivery. For complete shipping information, please view our Shipping + Returns Policy.
How long does shipping take?
How long does shipping take?
Orders are processed within 1–2 business days and typically arrive within 3–8 business days. For complete shipping information, please view our Shipping + Returns Policy.
Returns & Exchanges
What is your return policy?
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, in original condition, and in original packaging. For complete shipping information, please view our Shipping + Returns Policy.
How do I start a return?
How do I start a return?
Email us at info@stadela.com with your order details and we’ll guide you through the process.
Do you offer exchanges?
Do you offer exchanges?
Yes — we replace items if they are defective or damaged.
When will I receive my refund?
When will I receive my refund?
Once your return is received and approved, refunds are issued to your original payment method within 10 days.
Still need help?
If you didn’t find your answer, reach out to us at info@stadela.com — we’re happy to help.